Is Your RMM Worth the Risk? Questions to ask when your industry is about to pivot.

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Throughout time, our industry has had to pivot from consultants to system integrators to VARs to MSPs and MSSPs. We pivoted from break/fix to recurring revenue to proactive services. Is this the next pivot? RMM tools have been the foundation of MSP service delivery for over a decade but is the security risk worth the efficiency gains? In this video I take a larger look at what questions you should ask yourself when you start to see changes in your industry that could affect your business operations in significant ways.

These are the articles and podcasts mentioned in the video:
Amy Babinchak on running an RMM-less MSP:
Dave Sobel from the Business of Tech:
Karl Palachuk on What is an MSP?:

All Things MSP is a community for managed IT service providers, IT service providers and independent computer repair people who want to grow their businesses and share best practices. From their managed services pricing, business plan or even support automation, we discuss it all. IT service business owners of all types can participate and share business ideas. We also invite IT service vendors who support the channel to participate as well so long as they follow the group rules.

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– IT Services Marketing
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– IT Services Contracts & Managed Services Agreements
– Managed Services Automation & Processes
– Managed Services Tools
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The opinions and statements by myself or All Things MSP are my own and do not reflect the opinions or positions of SolarWinds or SolarWinds MSP.

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