Smileback Demonstration – MSP Customer Satisfaction Suite



Smileback is a tool that managed service providers can integrate with their helpdesk system to gain insights into how satisfied their customers are and how their engineers perform.

In this episode, we get a full review of the tool.

At the current time of recording Smileback has integrations with the following PSA/Helpdesk Systems:

Connectwise
Datto AutoTask
Kaseya
Zendesk
Freshdesk
HaloPSA

If you would like to find out more about Smileback or want to see what other MSP’s think of the tool check out these reviews over at MSP Navigator https://msp-navigator.com/product/2747/smileback

Source

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